Checking for overheating and performance problems may help.This sets many settings to defaults and also helps with permission problems, so can be useful to do even if you’re using an admin account already. Let’s see if creating and switching to a new Administrator Account helps.Overlays and deck trackers are common causes of issues in Hearthstone. Make sure no programs are running in the background.A ticket may be best to better dig in though since an Msinfo file can be useful for additional information. That’s not too abnormal though, but does also mean I can’t check if the system is giving errors that can explain this.įor both of you I’d want to try a couple general steps. It did include all the information yet lacked the WER area. The same goes for you in that I saw nothing jumping out within the Dxdiag. We also don’t see programs that may interfere in a Dxdiag. The file does look to lack some information though such as the Windows Error Reporting(WER) area. Not seeing much in the Dxdiag jumping out that can cause this.
